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System Settings
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- Articles coming soon
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- Upload Students (Video)
- Upload Students
- Manage Students
- Upload Student Pictures
- User Accounts
- Upload User Accounts
- User Permissions
- Mass Updates
- Manage Family and Guests
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
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Store
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- Articles coming soon
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- Creating a Transaction
- Scanning a Student ID
- Student Credit
- Student Credit - Credit Refunds
- Product Buttons
- Returns
- Printing Receipts
- Payment Type
- Modify Transaction - Post Sale
- E-mail Receipts
- Paysafe: How to Void a Transaction
- Paysafe: How to Process Credit Cards
- Reprint Receipt and Resend Receipt by E-mail
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Changing Payment Type After Transaction has Completed
- Portal Purchased Product Pickup and Reports
- Discount Options
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- Upload Students (Video)
- Upload Students
- Upload Student Pictures
- Student Type
- Student Spirit Points
- Student Credit
- Upload Student Credit
- Managing Student Credit
- Student Credit - Credit Refunds
- Manage Spirit Points
- Mass Updates
- Discount Options
- Manage Students
- Family and Guest Management
- Manage Family and Guests
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- User Accounts
- Upload User Accounts
- User Permissions
- Taxes
- Paysafe: Create a Merchant Account
- Paysafe / Meritus: Settling Credit Cards
- Braintree or Paysafe - Which is right for us?
- Paysafe: Change Credit Card Reader to Keyboard Mode
- Paysafe: PCI Compliance
- Cash Drawer (Connected to Thermal Printer)
- Paysafe: Link your Merchant Account
- Braintree: Create and Connect a Merchant Account
- Cash Drawer (USB) Windows 10
- Preparing for Next School Year
- Product History (Link on Current Transaction)
- Product Agreement
- Accessing the Student Only Store Portal
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- My Account
- SFTP Automated Student Rosters
- Accessing the Open Store Portal
- Heartland ProPay Merchant Account
- School Logo
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Voting
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- Adding an Election
- Adding Officer Positions
- Adding Candidates
- Election Preflight
- Removing Candidates
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Duplicate an Election
- Using Video Biographies
- Election Layout Options
- Preview an Election
- Write-in Candidates
- Create a Survey (Video)
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- User Accounts
- User Permissions
- Upload User Accounts
- Configure the Student Login Page
- Require Student E-mail
- Notifications for Unsuccessful Student Login Attempts
- Hobbies and Biography
- Preparing for Next School Year
- My Account
- Require Change Passwords
- SFTP Automated Student Rosters
- Google Single Sign On (SSO)
- School Logo
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Ticketing
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Interventions
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- Articles coming soon
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- User Accounts
- Upload User Accounts
- User Permissions
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Interventions
- Bell Schedules
- My Account
- Preparing for Next School Year
- SFTP Automated Student Rosters
- School Logo
- Mass Updates
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Announcements
Printer Setup – 3″ Thermal (Windows)
In this article, you will learn how to setup a printer on Windows. To access the settings, click on the System Settings option available at the bottom-left on your screen. Now select Users.
Plug in Printer
- Plug USB cable into the computer and printer
- Plug power cord into the wall and printer
- Turn on the printer so the power light is solid (printer models may be different the what is shown below)
Setup Printer in Windows
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Click on Settings
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Click on Devices
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Click on Printers & Scanners
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Click on Add Printer or Scanner
This is where things can be different based on the type of printer you are installing. If you are using the POS terminal you should see one printer which is already installed. If you have a Citizen Printer you might see it already installed typically starring with a C-#### or CT-####. If it is not installed, click Add Printer or Scanner. If it is installed be sure that there are no errors and the drive is up to date. You can use this link to download the Citizen Driver for your printer.
Printer Settings
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To test your printer go into the printer and click Print a test Page
If using the POS-X system, the printer name should look like this K144HS0
User Setup
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Go into System Settings
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Click to Add Staff for a new user
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Click Edit to modify a current user
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Select the tab for Users Settings.
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Turn on the Thermal Printer Setting
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Select the Thermal Printer option (with or without the Cash Drawer)
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Finally make sure your printer name matches exactly what is in your computer printer settings. (reference printer name from above)
At the Users page, click on the Edit Users and a pop-up window will open.
Install Java
Go to Java.com and install Java on your computer if not already installed
Install qzTray
After downloading and installing the software, you will find it added in your quick start applications.
Click the printer icon and select the option Automatically Start
Once installed you can go into the Software 4 Schools application and test out your printer.
