Welcome to our Knowledge Base
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System Settings
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- Articles coming soon
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- Upload Students (Video)
- Upload Students
- Manage Students
- Upload Student Pictures
- User Accounts
- Upload User Accounts
- User Permissions
- Mass Updates
- Manage Family and Guests
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Preparing for Next School Year
- Microsoft Single Sign-On (SSO)
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Store
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- Articles coming soon
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- Creating a Transaction
- Scanning a Student ID
- Student Credit
- Student Credit - Credit Refunds
- Product Buttons
- Returns
- Printing Receipts
- Payment Type
- Modify Transaction - Post Sale
- E-mail Receipts
- ProPay: How to Void a Transaction
- ProPay: How to Process Credit Cards
- Reprint Receipt and Resend Receipt by E-mail
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Changing Payment Type After Transaction has Completed
- Portal Purchased Product Pickup and Reports
- Discount Options
- PAX Credit Card Reader Setup
- Show all articles ( 3 ) Collapse Articles
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- Upload Students (Video)
- Upload Students
- Upload Student Pictures
- Student Type
- Student Spirit Points
- Student Credit
- Upload Student Credit
- Managing Student Credit
- Student Credit - Credit Refunds
- Manage Spirit Points
- Mass Updates
- Discount Options
- Manage Students
- Family and Guest Management
- Manage Family and Guests
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- Accessing the Open Store Portal
- Accessing the Student Only Store Portal
- Family and Guest Management
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- Manage Family and Guests
- ProPay (Heartland) Merchant Account
- Google Single Sign-On (SSO)
- Family Portal
- Microsoft Single Sign-On (SSO)
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- User Accounts
- Upload User Accounts
- User Permissions
- Taxes
- Paysafe: PCI Compliance
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- Product History (Link on Current Transaction)
- Product Agreement
- Accessing the Student Only Store Portal
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- My Account
- SFTP Automated Student Rosters
- Accessing the Open Store Portal
- ProPay (Heartland) Merchant Account
- School Logo
- PAX Credit Card Reader Setup
- Whitelist URL's
- Show all articles ( 4 ) Collapse Articles
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- System Settings Getting Started (Video)
- User Accounts
- User Permissions
- Upload User Accounts
- Upload Student Pictures
- Remote Support
- Mass Updates
- ProPay (Heartland) Merchant Account
- School Logo
- Google Single Sign-On (SSO)
- PAX Credit Card Reader Setup
- Preparing for Next School Year
- Microsoft Single Sign-On (SSO)
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Voting
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- Adding an Election
- Adding Officer Positions
- Adding Candidates
- Election Preflight
- Removing Candidates
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Duplicate an Election
- Using Video Biographies
- Election Layout Options
- Preview an Election
- Write-in Candidates
- Create a Survey (Video)
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- User Accounts
- User Permissions
- Upload User Accounts
- Configure the Student Login Page
- Require Student E-mail
- Notifications for Unsuccessful Student Login Attempts
- Hobbies and Biography
- My Account
- Require Change Passwords
- SFTP Automated Student Rosters
- Google Single Sign-On (SSO)
- School Logo
- Whitelist URL's
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Ticketing
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Interventions
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- Articles coming soon
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- User Accounts
- Upload User Accounts
- User Permissions
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Interventions
- Bell Schedules
- My Account
- SFTP Automated Student Rosters
- School Logo
- Mass Updates
- Whitelist URL's
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Announcements
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Student / Family Portal
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Digital ID
My Account
In this article, you will learn about My Account.
My Account allows you to see your application expiration date, request a quote and renew your account.
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You can click on the Pay button to proceed with the account renewal process. Read below for more details.
Click on the Configure button available at the top bar menu and select the tab for My Account.
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Click on the Renewal History button to view your invoice history.
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Renew By – Choose the desired option for how you would like to renew.
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Renew For – Select the number of years you wish to renew your account for.
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Application Owner – Select the owner from the dropdown. If the person name does not exist in the system, please add a new user by clicking on the Create New User button.
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PO Number (Optional) – If you have a purchase order number which you would like to be included in the invoice, then please enter it here.
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Review the entered information and click on the Submit button. If you choose renewal options related to renew now, your account will instantly be renewed.
Renewal History
When you click on the Renewal History button to view your invoice history, this is how it would appear on your screen.
System calculated date will appear for your account expiry.
1. Send me a quote, but do not renew yet: This will NOT renew your account. Often schools need a quote in order to generate a Purchase Order (PO). Once you processed a PO, you can send it to sales@software4schools.com and we will process your order.
2. Renew now and pay by credit card: This first option will allow you to enter your credit card information and instantly renew your account. A paid invoice will be sent to your email.
3. Renew now and send me an invoice to pay by Check: This option will renew your account instantly and an invoice will be sent to your email address which you can pay by check only.