Cash Drawer (Connected to Thermal Printer)
In this article, you will learn about using a thermal printer with an electronic cash drawer.
User Staff Settings
Select the tab for Staff.
Click on the Edit button against the user/staff to update the settings.
Access the System Settings from the left menu on your screen. Click on the Users button available on the top bar.
Select the tab for User Settings and select Cashdrawer with Thermal Printer option from the dropdown.
For each user that will be using the printer and cash drawer, please use the exact settings as pictured on the right. Doing so will allow the following to occur: When transaction is complete, printer will print and cash drawer will open up.
Locate your printer under your computer settings (this example the printer name is “Custom Genius”
Click Preferences under the General Tab
Check the box “Open Cash Drawer #1” and click ok
If your cash drawer does not open after printing be sure the Open Cash Drawer #1 is checked.