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System Settings
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- Articles coming soon
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Store
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- Articles coming soon
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- Creating a Transaction
- Scanning a Student ID
- Student Credit
- Student Credit - Credit Refunds
- Product Buttons
- Returns
- Printing Receipts
- Payment Type
- Modify Transaction - Post Sale
- E-mail Receipts
- Paysafe: How to Void a Transaction
- Paysafe: How to Process Credit Cards
- Reprint Receipt and Resend Receipt by E-mail
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Changing Payment Type After Transaction has Completed
- Accessing the Portal
- Portal Purchased Product Pickup and Reports
- Discount Options
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- User Accounts
- Upload User Accounts
- User Permissions
- Taxes
- Paysafe: Create a Merchant Account
- Paysafe / Meritus: Settling Credit Cards
- Braintree or Paysafe - Which is right for us?
- Paysafe: Change Credit Card Reader to Keyboard Mode
- Paysafe: PCI Compliance
- Cash Drawer (Connected to Thermal Printer)
- Paysafe: Link your Merchant Account
- Braintree: Create and Connect a Merchant Account
- Cash Drawer (USB) Windows 10
- Preparing for Next School Year
- Product History (Link on Current Transaction)
- Product Agreement
- Accessing the Portal
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- My Account
- SFTP Automated Student Rosters
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Voting
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- Adding an Election
- Adding Officer Positions
- Adding Candidates
- Election Preflight
- Removing Candidates
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Duplicate an Election
- Using Video Biographies
- Election Layout Options
- Preview an Election
- Write-in Candidates
- Create a Survey (Video)
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- User Accounts
- User Permissions
- Voting Groups
- Upload User Accounts
- School Logo
- Configure the Student Login Page
- Require Student E-mail
- Notifications for Unsuccessful Student Login Attempts
- Hobbies and Biography
- Preparing for Next School Year
- My Account
- Require Change Passwords
- SFTP Automated Student Rosters
- Google Single Sign On (SSO)
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Ticketing
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Interventions
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- Articles coming soon
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- User Accounts
- Upload User Accounts
- User Permissions
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Interventions
- Bell Schedules
- Languages
- School Logo
- My Account
- Preparing for Next School Year
- SFTP Automated Student Rosters
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Announcements
Cash Drawer (Connected to Thermal Printer)
In this article, you will learn about using a thermal printer with an electronic cash drawer.
Information.
When using this cash drawer, it should be connected to the printer, but you can open the cash drawer without printing. If the printer is already setup to work with your computer, then there are no other steps other then turning the function on for a particular user.
User Staff Settings
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Select the tab for Staff.
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Click on the Edit button against the user/staff to update the settings.
Access the System Settings from the left menu on your screen. Click on the Users button available on the top bar.
Select the tab for User Settings and select Cashdrawer with Thermal Printer option from the dropdown.
For each user that will be using the printer and cash drawer, please use the exact settings as pictured on the right. Doing so will allow the following to occur: When transaction is complete, printer will print and cash drawer will open up.
Printer Settings
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Locate your printer under your computer settings (this example the printer name is “Custom Genius”
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Click Preferences under the General Tab
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Check the box “Open Cash Drawer #1” and click ok
If your cash drawer does not open after printing be sure the Open Cash Drawer #1 is checked.
Printer Cable
Be sure the printer cable is plugged in the correct way. There should be a label on the cable that says to printer or to cash drawer. You can try switching it around if it is not working, it won't break anything.
