Welcome to our Knowledge Base
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System Settings
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- Articles coming soon
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- Upload Students (Video)
- Upload Students
- Manage Students
- Upload Student Pictures
- User Accounts
- Upload User Accounts
- User Permissions
- Mass Updates
- Manage Family and Guests
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Preparing for Next School Year
- Microsoft Single Sign-On (SSO)
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Store
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- Articles coming soon
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- Creating a Transaction
- Scanning a Student ID
- Student Credit
- Student Credit - Credit Refunds
- Product Buttons
- Returns
- Printing Receipts
- Payment Type
- Modify Transaction - Post Sale
- E-mail Receipts
- ProPay: How to Void a Transaction
- ProPay: How to Process Credit Cards
- Reprint Receipt and Resend Receipt by E-mail
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Changing Payment Type After Transaction has Completed
- Portal Purchased Product Pickup and Reports
- Discount Options
- PAX Credit Card Reader Setup
- Show all articles ( 3 ) Collapse Articles
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- Upload Students (Video)
- Upload Students
- Upload Student Pictures
- Student Type
- Student Spirit Points
- Student Credit
- Upload Student Credit
- Managing Student Credit
- Student Credit - Credit Refunds
- Manage Spirit Points
- Mass Updates
- Discount Options
- Manage Students
- Family and Guest Management
- Manage Family and Guests
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- Accessing the Open Store Portal
- Accessing the Student Only Store Portal
- Family and Guest Management
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- Manage Family and Guests
- ProPay (Heartland) Merchant Account
- Google Single Sign-On (SSO)
- Family Portal
- Microsoft Single Sign-On (SSO)
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- User Accounts
- Upload User Accounts
- User Permissions
- Taxes
- Paysafe: PCI Compliance
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- Product History (Link on Current Transaction)
- Product Agreement
- Accessing the Student Only Store Portal
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- My Account
- SFTP Automated Student Rosters
- Accessing the Open Store Portal
- ProPay (Heartland) Merchant Account
- School Logo
- PAX Credit Card Reader Setup
- Whitelist URL's
- Show all articles ( 4 ) Collapse Articles
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- System Settings Getting Started (Video)
- User Accounts
- User Permissions
- Upload User Accounts
- Upload Student Pictures
- Remote Support
- Mass Updates
- ProPay (Heartland) Merchant Account
- School Logo
- Google Single Sign-On (SSO)
- PAX Credit Card Reader Setup
- Preparing for Next School Year
- Microsoft Single Sign-On (SSO)
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Voting
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- Adding an Election
- Adding Officer Positions
- Adding Candidates
- Election Preflight
- Removing Candidates
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Duplicate an Election
- Using Video Biographies
- Election Layout Options
- Preview an Election
- Write-in Candidates
- Create a Survey (Video)
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- User Accounts
- User Permissions
- Upload User Accounts
- Configure the Student Login Page
- Require Student E-mail
- Notifications for Unsuccessful Student Login Attempts
- Hobbies and Biography
- My Account
- Require Change Passwords
- SFTP Automated Student Rosters
- Google Single Sign-On (SSO)
- School Logo
- Whitelist URL's
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Ticketing
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Interventions
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- Articles coming soon
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- User Accounts
- Upload User Accounts
- User Permissions
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Interventions
- Bell Schedules
- My Account
- SFTP Automated Student Rosters
- School Logo
- Mass Updates
- Whitelist URL's
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Announcements
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Student / Family Portal
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Digital ID
Printer Setup – 3″ Thermal (Mac) **Advanced Setup**
The process for setting up a printer on a Mac is very technical. The steps below are documented clearly, but if you have IT staff on your campus we recommend that you have them go through this process.
Adding a printer on a Mac ** Advanced **
Visit http://java.com/verify/ to confirm Java is installed and running properly. You must be on Firefox or Safari browser to confirm the same.
Terminal
Open a Terminal window: ⌘+space, terminal, enter.
Enable CUPS web interface by entering this into the Terminal:
sudo cupsctl WebInterface=yes
CUPS
Open the Safari browser to the CUPS web interface http://localhost:631 and click The Administration tab, then Add Printer.
1. You will be prompted for a port For USB printers type:
2. Go back to your Terminal and type
lpinfo -v |grep usb
3. Your results should look like one of the following.
usb://CITIZEN/CT-S2000?serial=00000000
usb://Zebra/LP2844?location=1a200000
4. If it has a location, please leave that off so in the examples above you would use one of the following.
usb://CITIZEN/CT-S2000?serial=00000000
usb://Zebra/LP2844
Connection
Copy and paste into the Connection: text box.
Printer Name
1. Enter an appropriate Name, Description and Location for your printer. If Citizen or Zebra, you can still use the same naming convention as above. Do not share the printer.
2. Click Continue.
Printer Manufacture
Select: Raw and click Continue.
Summary
You will now see a summary of your settings, click Click Add Printer.
Banners
Starting Banner: none
Ending Banner: none
Click Set Default Options
Add Class
Now we need to add a Printer Class to make the printer appear in System Preferences, Print & Scan.
Under the Administration tab click Add Class
1. You might be prompted for a user name and password. This is your computer Admin login user name and password.
Note: If you see your USB raw printer in the listing DO NOT select it.
3. Select AppSocket/HP JetDirect.
4. Click Continue.
Add Class Info
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Enter a Name, Description, and Location for your class. It must be different from the raw printer name chosen previously. Also The class name may only contain up to 127 printable characters and may not contain spaces, slashes (/), or the pound sign (#). Important here you will need to make a change. We default the printer name in your application so you will need to make sure you update the name in the application to match what you put here. We suggest just CTS2000
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In Members, Select the printer name you created previously
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Click Add Class.