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System Settings
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- Articles coming soon
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- Upload Students (Video)
- Upload Students
- Manage Students
- Upload Student Pictures
- User Accounts
- Upload User Accounts
- User Permissions
- Mass Updates
- Manage Family and Guests
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Preparing for Next School Year
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Store
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- Articles coming soon
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- Creating a Transaction
- Scanning a Student ID
- Student Credit
- Student Credit - Credit Refunds
- Product Buttons
- Returns
- Printing Receipts
- Payment Type
- Modify Transaction - Post Sale
- E-mail Receipts
- ProPay: How to Void a Transaction
- ProPay: How to Process Credit Cards
- Reprint Receipt and Resend Receipt by E-mail
- Exporting Ticket Sales from Store to Ticketing for Checkin
- Changing Payment Type After Transaction has Completed
- Portal Purchased Product Pickup and Reports
- Discount Options
- PAX Credit Card Reader Setup
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- Upload Students (Video)
- Upload Students
- Upload Student Pictures
- Student Type
- Student Spirit Points
- Student Credit
- Upload Student Credit
- Managing Student Credit
- Student Credit - Credit Refunds
- Manage Spirit Points
- Mass Updates
- Discount Options
- Manage Students
- Family and Guest Management
- Manage Family and Guests
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- User Accounts
- Upload User Accounts
- User Permissions
- Taxes
- Paysafe: PCI Compliance
- Cash Drawer (Connected to Thermal Printer)
- Cash Drawer (USB) Windows 10
- Product History (Link on Current Transaction)
- Product Agreement
- Accessing the Student Only Store Portal
- Configure your Portal and Products
- Portal Purchased Product Pickup and Reports
- My Account
- SFTP Automated Student Rosters
- Accessing the Open Store Portal
- ProPay (Heartland) Merchant Account
- School Logo
- PAX Credit Card Reader Setup
- Whitelist URL's
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Voting
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- Adding an Election
- Adding Officer Positions
- Adding Candidates
- Election Preflight
- Removing Candidates
- Adding Pictures and Biographies
- Archive and Retrieve Old Elections
- Duplicate an Election
- Using Video Biographies
- Election Layout Options
- Preview an Election
- Write-in Candidates
- Create a Survey (Video)
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- User Accounts
- User Permissions
- Upload User Accounts
- Configure the Student Login Page
- Require Student E-mail
- Notifications for Unsuccessful Student Login Attempts
- Hobbies and Biography
- My Account
- Require Change Passwords
- SFTP Automated Student Rosters
- Google Single Sign On (SSO)
- School Logo
- Whitelist URL's
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Ticketing
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Interventions
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- Articles coming soon
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- User Accounts
- Upload User Accounts
- User Permissions
- Printer Setup - 3" Thermal (Windows)
- Printer Setup - 3" Thermal (Mac) **Advanced Setup**
- Printer Setup - 3" Thermal Network (Mac) **Advanced Setup**
- Interventions
- Bell Schedules
- My Account
- SFTP Automated Student Rosters
- School Logo
- Mass Updates
- Whitelist URL's
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Announcements
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Student / Family Portal
Portal Purchased Product Pickup and Reports
In this article, you will learn about portal purchased product pickup and reports.
Find Student
Mark as Picked Up
If the student has products to be picked up, you will see a popup displaying what the student has purchased. If the student is picking up the items, just click the Pick Up button.
If there are multiple quantities and they are not picking up all the items you can change the quantity prior to picking up the items. In this case the popup will be displayed next time the Student ID is entered displaying the remaining quantity to be picked up.
If you are not ready to give the products to the student, you can also click Done and the popup message will be displayed next time the Student ID is entered.
You can also click on the Pickup History tab to view purchased & picked up items history for the selected student .
Reports
Items on Hold

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Click on the On Hold by Item option. It will display the total number of items that are on hold by product. This is helpful when you are counting inventory and need to know how many of each item have not yet been picked up.
Click on the Reports button available at the top bar and select the tab for Inventory Reports.
Items on Hold by Student

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Click on the On Hold by Student option and it will give you a list of students that have not yet picked up products.
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The filter will allow you to pull up a single student and all of their items
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From this list you can mark kids as having picked up their product by clicking on the Picked Up button.
Items on Hold by Guest

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Select On Hold by Guest option and it will give you a list of guest that have not yet picked up products.
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The filter will allow you to pull up a single guest and all of their items
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Change the quantity being picked up, if necessary and then click the Picked Up button
Use the On Hold by Guest report when a guest is arriving to pick up items that were purchased on the portal using a guest account. If the purchase was made under a student or family account use the On Hold by Student report